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Outages & Emergencies

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Storm Outage Updates

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What To Do If The Electricity Goes Off

First, check the fuses or circuit breaker. Then check your neighborhood to determine if the electricity is off in your area. If the area electricity is off, call Western Cooperative Electric and report it. Power outages and emergencies may be reported to Western Cooperative Electric at 1-800-456-6720 or 785-743-5561, 24 hours a day. 

When reporting an outage, please report:

  • your name and phone number
  • location of the service and account number and meter number, if available
  • all information pertaining to the outage to help Western Cooperative Electric personnel locate the problem so power may be restored quickly

Finally, make sure you're prepared with our outage/storm safety center!

Life-Sustaining Medical Equipment

If you or any member of your family use essential life-sustaining medical equipment prescribed by a physician, please let us know. Please make Western Cooperative Electric personnel aware of this so we can contact you to let you know about scheduled power interruptions for maintenance purposes.

Please be sure to acquire a back-up power supply (batteries, generator) for any medical equipment that requires a constant power supply.

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©2021 Western Cooperative Electric. All Rights Reserved

  • My Account
    • Billing
      • Pay My Bill via eBiz
      • Ways to Pay Your Bill
      • Understanding Your Bill
      • Update Account Info
      • New Rates
      • Rate Tariffs
      • Winter Storm Uri
    • Payments
      • Cold Weather Rule
      • Deferred Payment Plan
      • Capital Credits
      • Avoiding Scams
      • Sales Tax Info
      • Prepay Power
    • Service
      • AMI Meters
      • Start/Stop Service
      • Outages & Emergencies
      • Rate Schedules/Tariffs
      • Mobile Apps
      • Communication Alerts
      • Solar and Wind
    • Help
      • FAQ
      • Prepay Power FAQ
  • Member Services
    • Community
      • Sharing Success
      • Youth Tour
        • Youth Tour Application
      • Revolving Loan Fund
      • Western Cares
      • Rural Economic Development Fund
      • Economic Development Projects
      • Operation Round-up
      • Kansas Country Living
      • Co-op Connections Card
      • Rebates
  • My Cooperative
    • About Us
      • Our Story
      • WCE History by Pat Parke
      • About WCE
      • Careers
      • Our Locations
      • By the Numbers
      • Contact Us
      • 75th Anniversary
      • The Cooperative Purpose
    • General Info
      • Board of Trustees
      • Board Meeting Minutes
      • Board of Trustees Process and Responsibilites
      • Co-op Bylaws
      • Annual Meeting
      • Articles of Incorporation
      • Rules & Regulations
      • Seven Co-op Principles
      • Our Partners
  • My Resources
    • Safety
      • Safety at Western
        • General Safety
        • Grain Bin Clearance
        • Lineworker Safety
        • Tree Trimming
      • Electrical Safety
      • Storm Center
      • Call Before You Dig
    • Education
      • Safety Demonstrations
      • Kids' and Teachers' Zone
      • Emergency Responders