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Ways to Pay Your Bill

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  1. My Account
  2. Billing
  3. Ways to Pay Your Bill

Western Cooperative Electric offers members multiple convenient options for paying your electric bill. See below for the available options and choose the one that works best for you. There are no additional convenience fees to participate in any of the bill payment options.

SmartHub

Take control of your electric account with SmartHub mobile and Web apps. With SmartHub, you view your usage data where and when you want to and you can manage your account right from your computer or mobile device.

A mobile app may be downloaded from Google Play or Apple store, look for Western Coop Mobile App to make payments via a smartphone.

Pay Now

Western Cooperative Electric members can make payments online through our Pay Now portal. This quick and easy service is available 24 hours a day, 7 days a week.

For billing details and historical usage, simply create or log in to your SmartHub account.

Pay-By-Phone

To pay your bill by phone call 1-844-936-2700. We accept Visa, Mastercard, or Discover debit or credit card. This service is available 24 hours a day, 7 days a week.

Prepay Power

No deposit. No late fees. No due date. No monthly statements. You choose when and how much electricity to purchase.

To apply, please fill out the Prepay Power Contract, and return it in person or via mail or email to Western.

Automatic Payments

Automatic payments offer members a convenient method of payment ensuring your payment will never be late again. You will continue to receive a monthly billing statement to let you know your account balance. If you have signed up for paperless, you will not receive a paper billing statement, but will be able to login to your account to view the information there. See below for more information on the different types of automatic payments available to you.

Bank Draft

To take advantage of bank draft, call the Western Cooperative Electric office in WaKeeney at 1-800-456-6720 or 785-743-5561 with your bank routing number and account number for your checking or savings account, or you may email or mail a deposit slip or voided check to Western Cooperative Electric. Bank Draft payments will be withdrawn from your account on the due date only.

Western Cooperative Electric
PO Box 278
WaKeeney, KS 67672

 

Recurring Credit Card Payment

Another great option to guarantee that you won’t be late on a payment is recurring credit card payment. This allows you to pay your bill each month by a stored valid credit or debit card. We accept Visa, Mastercard or Discover cards. Call 1-800-456-6720 or 785-743-5561 and one of our Customer Service Representatives will be happy to assist you in enrolling for this option. You can choose the day your Recurring Credit Card Payment happens. It can be set up to charge to your card any date between the day we print your bill until the due date on your bill. Please notify Western whenever there is a change in credit card information.

Traditional Mail

You may pay your monthly bill from Western Cooperative Electric by remitting a check, cashier’s check or money order by mail to PO Box 278, WaKeeney, KS 67672. Please do not send Cash.

Pay In Person

Payments may be made in person at the Western Cooperative Electric Association office in WaKeeney, Monday through Friday 8:00 a.m. – 5:00 p.m. For your convenience, there is a drive-up drop box located at the WaKeeney location in front of the building.

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Contact Info

Western Cooperative Electric 
635 S. 13th St.
P.O. Box 278
WaKeeney, KS 67672

Outages: 800-456-6720
Office: 785-743-5561

 

About Us

Western Co-op is a member-owned cooperative dedicated to delivering safe, affordable, and reliable power.

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©2022 Western Cooperative Electric. All Rights Reserved.

  • My Account
    • Billing
      • SmartHub
      • Ways to Pay Your Bill
      • Understanding Your Bill
      • Update your account info
      • Touchstone Energy Savings
      • Rate Schedules/ Tariffs
      • February's Winter Storm
    • Payment
      • Cold Weather Rule
      • Deferred Payment Plan
      • Capital Credits
      • PrePay Power
      • Sales Tax Info
      • Avoiding Scams
    • Service
      • AMI Meters
      • Outages & Emergencies
      • Start/Stop Service
      • Rebates
      • Communication Alerts
      • Solar and Wind
  • Member Services
    • Community
      • Sharing Success Community Grants
      • Youth Tour
      • Revolving Loan Fund
      • Rural Economic Development Fund
      • Operation Round-up
      • Western Cares
      • Co-op Connections
      • About Touchstone Energy
    • News
      • Kansas Country Living
      • News
  • My Cooperative
    • About Us
      • Our Story
      • WCE History by Pat Parke
      • About Western Cooperative Electric
      • Careers
      • Our Locations
      • By the Numbers
      • Contact us
    • General Info
      • Board of Trustees
      • Annual Meeting
      • Articles of Incorporation
      • Board Meeting Minutes
      • Board of Trustees Process and Responsibilities
      • Co-op Bylaws
      • Rules and Regulations
  • My Resources
    • Safety
      • Safety at Western
        • General Safety
        • Grain Bin Clearance
        • Lineworker Safety
        • Tree Trimming
      • Electrical Safety
        • Safety Checklist
        • Safety Quiz
      • Storm Center
    • Education
      • Understanding Demand
      • Safety Demo
      • Emergency Responders
      • Aircraft Wire Strikes
    • Help
      • PrePay Power FAQ
  • Contact Us